ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU.
***Due to COVID-19 guidelines, there may be delayed shipping times from carriers.**
Orders must be placed by 12 PM EST Monday through Friday to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday through Friday. Medpeel.com offers $5.95 Standard Shipping on all U.S. merchandise orders. Our standard shipping option is UPS Sure Post and for international orders USPS Priority International.
Gift cards are sent electronically by email. Please allow one business day for processing.
Hawaii & Alaska
For shipments to Hawaii & Alaska we offer USPS (Priority). No ground shipping available.
We ship via USPS Priority International Express and USPS Priority International to all Canadian provinces.
If you are shipping to a U.S. P.O. Box, we offer shipping via USPS and UPS Surepost.
Medpeel.com ships to the contiguous 48 U.S. states, Alaska, Hawaii, Puerto Rico, US Territories. *We are currently not accepting international orders, to check shipping availability other countries, add an item to your cart, proceed to checkout, and search for your desired shipping country in the dropdown list.
DISCLAIMER for International Orders: Duties & Taxes
Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost and it will be collected upon delivery from the carriers for certain packages. These charges are recipient's responsibility as we are only charging the transportation fee for the packages. You may check with your country's customs office to determine what these additional costs will be.
APO/FPO/DPO Military Addresses
All shipments to APO, FPO, and DPO addresses are sent via USPS Priority. Due to military handling time, delivery to some destinations may take up to 21 days.
Multiple Shipping Addresses
At this time, we can only ship to one address per order. To ship to multiple addresses, call Customer Service for assistance at (855) 867-7335. You can also live chat with us.
Business Days & Holidays
All orders ship Monday - Friday, excluding federal holidays within the United States. Processing times for all orders is 2 business days. Packages do not ship from our distribution centers on the following holidays:
- New Year's Day
- 4th of July
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- Labor Day
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. To track an order on Medpeel.com, login to your account.. You will need to sign in to access your account information. You may also email, live chat, or call Peel Store's Customer Service to track your order.